Tell us what’s going on

Fill this in and a technician picks it up. You’ll have a ticket number in your inbox within moments, and a human reply with scope and price before anything gets billed.

Everything stopped and you need someone now?

1300643743

Your details

So we know who to call back and which systems are yours.

Your name

Business name

Email for the ticket

Best number right now

The problem

Rough detail is fine — we’ll ask if we need more.

What’s it about?

How many people are affected?

One-line summary

What’s happening, and when did it start?

How urgent is it?

We’re stopped
Nobody can work

Painful
Working around it

Whenever
No rush on it

Screenshots or files (optional) Up to 3 files, 10 MB each: images, PDF, text or Office files. We check every file before opening it.

Raising a ticket costs nothing. We quote before any billable work starts.

What happens next

1
A ticket number lands in your inbox straight away.
2
A technician replies with what’s involved and what it costs.
3
You say go. Only then does anyone connect to anything.
4
The ticket closes with a written note of what changed.

Think you’ve been hacked?

Don’t wait on a form. Call us. Leave the machine on and don't delete anything.

1300643743

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